Help centre
Admin Help
A little guidance, whenever you need it.
- 1
Select Administrator at the top of the page and sign in using your private administrator code.
- 2
Use date filters to find entries. Each entry shows a unique acknowledgement number, assigned when it was submitted.
- 3
Match the flat, depositor, purpose, transaction reference and amount against society payment records before approving.
- 4
Approve a verified pending entry to issue its official receipt number. Reject an incorrect entry with a clear reason.
- 5
Open the receipt-number button on an approved entry. The receipt shows its original acknowledgement number. Choose Print or Save as PDF in the print window, or Export to Excel.
- 6
Email delivery to residents and the administrator requires a verified society sender domain. An email warning does not undo a saved submission or approval. Share a printed receipt if needed.
- 7
Sign out when finished. Keep the administrator code private.
